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Kebutuhan SDM CZ CGK

  • WB
  • NB

LANDSIDE (CZ)

Check-in Counter

2 SDM

Controller/SPV

:

–

minimum 1 dedicated supervisor to oversee all aspect of check-in area

Intrepreter

:

–

Help Desk

:

–

Staff Check in

:

–

1/40 pax economy class, 1 premium economy, 1 business class

Marshal/GS/Floor walker

:

2

assist self checkin and performing queue comber and control

Cashier

:

–

Customer Service

–

Customer Service

:

–

Boarding Gate

8 SDM

Controller/SPV

:

–

Leader Gate

:

–

Staff Gate

:

8

8 boarding staff for A380

Transfer Desk

4 SDM

Controller/SPV

:

–

Staff TD

:

–

Arrival Assit Staff TD

:

–

1 staff for premium class

Additional staff and facilities must be provided for special handling cases

Travel Assistance

–

Travel Assistance

:

–

rasio staff dan penumpang 1:1

:

.

Baggage Services (LL/lost and found)

–

Controller/SPV

:

–

:

.

Staff LL

:

–

Staff Mobile

:

–

Baggage Handling (Make up & Break down)

–

Controller/SPV

:

–

:

.

Checker Make up + Breakdown

:

–

:

.

Porter Make up + Breakdown

:

–

:

.

AVSEC

–

at Check-in (DOM)

:

–

.

.

at Check-in (INT)

:

–

.

.

at Gate (DOM)

:

–

.

.

at Gate (INT)

:

–

.

.

at Make up (DOM)

:

–

at Make up (INT)

:

–

at Breakdown (DOM)

:

–

at Breakdown (INT)

:

–

AIRSIDE

Ramp Service

–

FOO (Flight Opr Officer)

:

(Based on Standard Gapura)

Ramp Coodinator

:

–

Load Master

:

–

Load Control

:

–

.

.

Guide Man

:

(Based on Standard Gapura)

Wingman

:

(Based on Standard Gapura)

Marshaling

:

–

Porter at Aircraft (LUL)

–

Forward & After Compartmet (porter)

:

(Based on Standard Gapura)

Aircraft Cleaning (AIC)

–

Cleaning Officer

:

(Based on Standard Gapura)

AVSEC

–

Apron (Passenger & CGO Door)

:

(Based on Standard Gapura)

3 Staff AVSEC

Cargo & Baggage Transport Supervision

:

–

Aircraft Park Over Night (DOM)

:

–

Aircraft Park Over Night (INT)

:

–

LANDSIDE (CZ)

Check-in Counter

7 SDM

Controller/SPV

:

1

minimum 1 dedicated supervisor to oversee all aspect of check-in area

Intrepreter

:

–

Help Desk

:

5

Staff Check in

:

–

1/40 pax economy class, 1 premium economy, 1 business class

Marshal/GS/Floor walker

:

1

assist self checkin and performing queue comber and control

Cashier

:

–

Customer Service

–

Customer Service

:

–

Boarding Gate

4 SDM

Controller/SPV

:

–

Leader Gate

:

–

Staff Gate

:

4

8 boarding staff for A380 

Transfer Desk

4 SDM

Controller/SPV

:

–

Staff TD

:

1

Arrival Assit Staff TD

:

3

1 staff for premium class

Additional staff and facilities must be provided for special handling cases

Travel Assistance

–

Travel Assistance

:

–

rasio staff dan penumpang 1:1

:

.

Baggage Services (LL/lost and found)

–

Controller/SPV

:

–

Staff LL

:

–

Staff Mobile

:

–

Baggage Handling (Make up & Break down)

–

Controller/SPV

:

–

Checker Make up + Breakdown

:

–

Porter Make up + Breakdown

:

–

AVSEC

–

at Check-in (DOM)

:

–

at Check-in (INT)

:

–

at Gate (DOM)

:

–

at Gate (INT)

:

–

at Make up (DOM)

:

–

at Make up (INT)

:

–

at Breakdown (DOM)

:

–

at Breakdown (INT)

:

–

AIRSIDE

Ramp Service

4 SDM

FOO (Flight Opr Officer)

:

–

Ramp Coodinator

:

1

Load Master

:

1

Load Control

:

1

Guide Man

:

–

Wingman

:

–

Marshaling

:

1

Porter at Aircraft (LUL)

–

Forward & After Compartmet (porter)

:

–

Aircraft Cleaning (AIC)

–

Cleaning Officer NB

:

–

AVSEC

–

Apron (Passanger & CGO Door)

:

–

Cargo & Baggage Transport Supervision

:

–

Aircraft Park Over Night (DOM)

:

–

Aircraft Park Over Night (INT)

:

–