| Duration of Delay >5 minutes | 5% penalty deducated from handling rate |
| Duration of Delay >15 minutes | 10% penalty deducated from handling rate |
| Duration of Delay >30 minutes | 25% penalty deducated from handling rate |
| Duration of Delay > 60 minutes | 50% penalty deducated from handling rate |
| Handling safety mistake | 50% penalty deducated from handling rate |
| Non-compliance with CZ LMC standard Out-of-trim; and over and above CZ LMC standard limit after take off, in which case | 20% of handling fee of the related flight |
| Within CZ LMC standard limit after takeoff, in which case | 5% of handling fee of the related flight |
| Out-of-trim and over and above CZ LMC standard limit after pushback (before takeoff), in which case | 10% of handling fee of the related flight |
| over and above CZ LMC standard limit, not an out-of-trim condition after pushback (before takeoff), in which case | 10% of handling fee of the related flight |
| Within CZ LMC standard limit after pushback (before takeoff), which case | 5% of handling fee of the related flight |
| Wrongfully boarded passengers detected after takeoff, in which case | 10% of handling fee of the related flight per wrongfully boarded passenger |
| Wrongfully boarded passengers detected after pushback (before takeoff), in which case | 5% of handling fee of the related flight per wrongfully boarded passenger |
| Being detected after takeoff, in which case | 20% of handling fee of the related flight |
| Being detected after pushback (before takeoff), in which case | 10% of handling fee of the related flight |
| if the handling company’s vehicle or equipment scratches the aircraft due to human liability | 10% of the service fee for the ground service of the flight involved by the handling company |
| in case of adverse consequences caused by failure to close cabin doors, covers and other components due to human liability of the handling company personel | 10% of handling fee |
| Providing incorrect flight operation information or documents that has a certain impact on the delay or safe operation of the flight, in which case | 25% of handling fee of the related flight |
| Failure to issue FPL message or to send FPL message with errors or omissions that has a certain impact on the delay or safe operation of the flight, in which case | 25% of handling fee of the related flight |
| Failure to issue FPL message or to send FPL message with errors or omissions that has a certain impact on the delay or safe operation of the flight, in which case | 25% of handling fee of the related flight per piece |
