Penalty CA CGK
| Description | Penalty |
|---|---|
| it is considered to be handling company’s fault if the departure is delayed for one of the following reason: for ≥15 minutes | 5 % |
| it is considered to be handling company’s fault if the departure is delayed for one of the following reason: for ≥30 minutes | 10% |
| it is considered to be handling company’s fault if the departure is delayed for one of the following reason: for ≥60 minutes | 20% |