Kebutuhan SDM BI – SLA Information System Gapura Angkasa

Kebutuhan SDM BI

WB
NB

LANDSIDE (BI)

Check-in Counter

5 SDM

Controller/SPV

:

Based on SGHA

Intrepreter

:

Based on SGHA

Help Desk

:

1

Staff Check in

:

4

1 counter for business, 1 priority, 1 economy class & web check-in, 4 economy class

Marshal/GS/Floor walker

:

Based on SGHA

Cashier

:

Based on SGHA

Customer Service

–

Customer Service

:

Based on SGHA

Boarding Gate

4 SDM

Controller/SPV

:

Based on SGHA

Leader Gate

:

Based on SGHA

Staff Gate

:

4

Transfer Desk

2 SDM

Controller/SPV

:

Based on SGHA

Staff TD

:

1

Arrival Assit Staff TD

:

1

Travel Assistance

–

Travel Assistance

:

Based on SGHA

rasio staff dan penumpang 1:1

:

.

Baggage Services (LL/lost and found)

2 SDM

Controller/SPV

:

Based on SGHA

Staff LL

:

2

Staff Mobile

:

Based on SGHA

Baggage Handling (Make up & Break down)

4 SDM

Controller/SPV

:

Based on SGHA

Checker Make up + Breakdown

:

Based on SGHA

Porter Make up + Breakdown

:

4

AVSEC

–

at Check-in (DOM)

:

Based on SGHA

at Check-in (INT)

:

Based on SGHA

at Gate (DOM)

:

Based on SGHA

at Gate (INT)

:

Based on SGHA

at Make up (DOM)

:

Based on SGHA

at Make up (INT)

:

Based on SGHA

at Breakdown (DOM)

:

Based on SGHA

at Breakdown (INT)

:

Based on SGHA

AIRSIDE

Ramp Service

7 SDM

FOO (Flight Opr Officer)

:

1

Ramp Coodinator

:

1

Load Master

:

1

Load Control

:

1

Guide Man

:

1

Wingman

:

1

Marshaling

:

1

Porter at Aircraft (LUL)

6 SDM

Forward & After Compartmet (porter)

:

6

Aircraft Cleaning (AIC)

7 SDM

Cleaning Officer

:

7

AVSEC

2 SDM

Apron (Passenger & CGO Door)

:

2

Cargo & Baggage Transport Supervision

:

Based on SGHA

Aircraft Park Over Night (DOM)

:

Based on SGHA

Aircraft Park Over Night (INT)

:

Based on SGHA

LANDSIDE (BI)

Check-in Counter

–

Controller/SPV

:

Based on SGHA

Intrepreter

:

Based on SGHA

Help Desk

:

Based on SGHA

Staff Check in

:

Based on SGHA

Marshal/GS/Floor walker

:

Based on SGHA

Cashier

:

Based on SGHA

Customer Service

–

Customer Service

:

Based on SGHA

Boarding Gate

–

Controller/SPV

:

Based on SGHA

Leader Gate

:

Based on SGHA

Staff Gate

:

Based on SGHA

Transfer Desk

–

Controller/SPV

:

Based on SGHA

Staff TD

:

Based on SGHA

Arrival Assit Staff TD

:

Based on SGHA

Travel Assistance

–

Travel Assistance

:

Based on SGHA

rasio staff dan penumpang 1:1

:

.

Baggage Services (LL/lost and found)

–

Controller/SPV

:

Based on SGHA

Staff LL

:

Based on SGHA

Staff Mobile

:

Based on SGHA

Baggage Handling (Make up & Break down)

–

Controller/SPV

:

Based on SGHA

Checker Make up + Breakdown

:

Based on SGHA

Porter Make up + Breakdown

:

Based on SGHA

AVSEC

–

at Check-in (DOM)

:

Based on SGHA

at Check-in (INT)

:

Based on SGHA

at Gate (DOM)

:

Based on SGHA

at Gate (INT)

:

Based on SGHA

at Make up (DOM)

:

Based on SGHA

at Make up (INT)

:

Based on SGHA

at Breakdown (DOM)

:

Based on SGHA

at Breakdown (INT)

:

Based on SGHA

AIRSIDE

Ramp Service

–

FOO (Flight Opr Officer)

:

Based on SGHA

Ramp Coodinator

:

Based on SGHA

Load Master

:

Based on SGHA

Load Control

:

Based on SGHA

Guide Man

:

Based on SGHA

Wingman

:

Based on SGHA

Marshaling

:

Based on SGHA

Porter at Aircraft (LUL)

–

Forward & After Compartmet (porter)

:

Based on SGHA

Aircraft Cleaning (AIC)

–

Cleaning Officer NB

:

Based on SGHA

AVSEC

–

Apron (Passanger & CGO Door)

:

Based on SGHA

Cargo & Baggage Transport Supervision

:

Based on SGHA

Aircraft Park Over Night (DOM)

:

Based on SGHA

Aircraft Park Over Night (INT)

:

Based on SGHA